Terms and Conditions

Delivery
For items we carry in stock you should receive your order within 5-7 working days, depending on where you are based in the UK.

Once orders have been received and checked at our warehouse we will arrange final delivery with our delivery partner at your convenience taking into account any regional schedules.

In the unlikely event that your order hasn't arrived within the period of time as stated at the point of order please contact info@majeurscheserfield.co.uk quoting your name and order number and we will investigate immediately.

Please check the dimensions at the delivery address for access (including doors, corridors and stairs), as well as the area of intended use, before you order to ensure that the product is the right size for your needs, and to enable us to deliver your order successfully. In some instances our delivery company can provide an access check at an additional charge if required. Goods that fail to fit into your property at point of delivery are your responsibility as we have no control over this.

Mainland UK furniture deliveries are to the front door only unless by arrangement.

Highlands and Islands deliveries are not included in the Mainland UK charges or free delivery offer and may be charged at an additional fee.

Web Standard Mainland UK charges
One piece - £50
2 pieces - £60
4 piece suite - £75
5 upwards - contact us for a qoute

Delivery is Monday to Friday and is a tracked service.

Outsize furniture and lighting deliveries to Mainland UK under £1500
Nationwide £99.95
London - two man installation
Outside London - to the front door
We use specialist furniture delivery companies who are experts in handling furniture to make sure your delivery goes as smoothly as possible.

Free delivery limits for Mainland UK

Accessories orders above £100 free delivery
Lighting orders above £750 free delivery*
Furniture orders above £1500 free delivery*
Mirror orders above £1500 free delivery*
Overseas Delivery charges overseas are calculated at checkout by our delivery partner UPS. Deliveries are to the door only. Countries outside the EEC may incur customs duty on delivery. This charge will depend on the country and you should enquire locally for more information.

To get an exact delivery quote please contact info@majeurschesterfield.co.uk

Return of Goods Policy / Refunds. Under the Consumer Contracts Regulations, if you buy online or by phone, you may return or exchange goods within 14 working days of delivery, except for the products described below referred to as made-to-order.
Returns are at customers' own expenses. We advise you use an insured, signed for service.

All accurately returned products will be credited to the original purchaser’s credit or debit card, excluding delivery costs, within 7 working days.
The product you return must be in new, unused, condition with all the original packaging and product tags still attached. New and unused means, that there are no marks on the item or packaging. We are unable to accept any item with any indication that it was used.

Damaged / Faulty Items. We make every effort to deliver your items to you in perfect condition. We recommend that you check your delivery as soon as it is received. If there is a problem with your order please contact info@majeurschesterfield.co.uk as soon as possible so that we can resolve it for you promptly.

We cannot refund or exchange made-to-order products. Due to the bespoke nature of the products we supply and the diverse choice of finishes, materials and options available goods are often made-to-order by the manufacturers we work with and imported from overseas. Therefore it is not possible to return these items. We will contact you via email to confirm your order details are completely correct before we place the order with the supplier. The item will be noted as made-to-order if it is non returnable on the sales order. You have 7 days to amend your order from receipt of this email. Please only order if you are sure that the item and finish is right for your needs as you may not be able to change the order after the item has been entered into production. Following delivery, made-to-order goods are non-returnable unless we have not supplied the correct item or specification as per the order confirmation.

Made-to-order are furniture and lighting items whereby you select a fabric, colour, material finish or size at point of order.

Vintage and ex-display sale goods. Are sold as seen and non returnable. Therefore we recommend goods are viewed prior to purchase.

International returns (Products sold outside the UK). Prior to dispatch we double-check all of our products to be sent overseas to ensure that they are in perfect condition when they leave the warehouse but we are aware that occasionally things can go wrong in transit. We will always stand by our products and if they are damaged in transit or faulty we will repair/replace them; however, you must cover the cost of returning the faulty product to us. This may seem harsh, but we currently only have a UK office and we simply cannot offer the same level of after sales service to non UK customers as we can to our UK customers so please consider this before ordering.


PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.


Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United Kingdom and other copyright laws, and is the property of Majeurs Chesterfield. The collective work includes works that are licensed to Majeurs Chesterfield. Copyright 2015, Majeurs Chesterfield ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Majeurs Chesterfield or purchasing Majeurs Chesterfield products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Majeurs Chesterfield or to purchase Majeurs Chesterfield products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Majeurs Chesterfield. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


Trademarks
All trademarks, service marks and trade names of Majeurs Chesterfield used in the site are trademarks or registered trademarks of Majeurs Chesterfield


Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Majeurs Chesterfield disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Majeurs Chesterfield does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Majeurs Chesterfield does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.


Limitation of Liability
Majeurs Chesterfield shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Majeurs Chesterfield has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Typographical Errors
In the event that a Majeurs Chesterfield product is mistakenly listed at an incorrect price, Majeurs Chesterfield reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Majeurs Chesterfield reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Majeurs Chesterfield shall issue a credit to your credit card account in the amount of the incorrect price.


Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Majeurs Chesterfield without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Notice
Majeurs Chesterfield may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Majeurs Chesterfield.


Miscellaneous
Your use of this site shall be governed in all respects by the laws of the United Kingdom, without regard to choice of law provisions Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Majeurs Chesterfield products shall be in the United Kingdom. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Majeurs Chesterfield products must be commenced within one (1) year after the claim or cause of action arises. Majeurs Chesterfield's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Majeurs Chesterfield may assign its rights and duties under this Agreement to any party at any time without notice to you.


Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Majeurs Chesterfield or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


Participation Disclaimer
Majeurs Chesterfield does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Majeurs Chesterfield is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Majeurs Chesterfield reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Majeurs Chesterfield in its sole discretion.


Indemnification
You agree to indemnify, defend, and hold harmless Majeurs Chesterfield, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


Third-Party Links
In an attempt to provide increased value to our visitors, Majeurs Chesterfield may link to sites operated by third parties. However, even if the third party is affiliated with Majeurs Chesterfield, Majeurs Chesterfield has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Majeurs Chesterfield. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Majeurs Chesterfield seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).